Frequently Asked Questions
What kind of softwares do you offer?
We offer trading indicators for deriv volatility indices and forex currency pairs on metatrader 5 platform.
Does the indicators come with Take Profit and Stop loss?
Yes, the indicators come with tp 1 and tp 2 with a stop loss and they can be adjusted by a user according to their choice.
Do you have after sales support programme for those who have purchased the softwares?
Yes we do. We have a support telegram channel for users on telegram and also through our telegram chat and via email.
Do you give any guide/material on how to use the softwares for those who purchase?
Yes we do. We provide a user manual pdf, installation videos and regular video guides.
Do the indicators repaint?
No. The Pipcrest BB Levels for deriv volatility indices and the Pipcrest FX pro indicator for forex is 100 percent non repaint! It never repaints.
Do you offer indicator for Nasdaq?
Yes we do. The Pipcrest fx pro indicator can work on currency pairs and Nasdaq.
Do you have trade testimonials from people who have purchased the indicators?
Yes we do. Please go through the trade screenshots posted in the testimonials section and visit our telegram channel for user testimonies.
Do your software packages come with regular updates?
Yes our softwares come with regular updates and all updates are free.
Is there a recommended broker we can use for the softwares?
Yes we do. Please check the recommended brokers on the trade currencies and trade deriv volatility indices section.
How fast do we get the indicator files after purchase?
The indicator files are sent immediately to your emails on purchase.
Do your offer account management services?
No we don't offer account management service.
Can the softwares work on mobile phones?
The softwares are for PCs but you can use on mobile phones using a VPS. Please refer to the VPS section below to find out what a VPS is.
What is a VPS?
A VPS is an online server that is on 24/7 and allows you to install files and applications including metatrader 4 or 5 indicators or robots for mt4 or mt5.
VPS is useful for people who run indicators or robots that require 24/7 alerts or 24/7 trading without interference like the pipcrest indicators.
If you are not using a VPS you will only get a mobile push notification to your mobile mt4 or mt5 or your trading robot will only work continuously if your PC or computer is turned on. Once you shut it down everything stops until you open your mt4 or mt5 again and this is where the VPS comes in. Once you have your VPS setup even if your system is shut down your alerts will keep coming or your robot will keep trading.
Also a VPS is useful for those who don't have a PC or computer but want to use custom indicators. You can simply get a VPS then download remote desktop from Google playstore for android users or from apple store for iPhone users. Then login with your VPS on the remote desktop in your phone.
If you need a good VPS provider you can sign up through https://www.iozoom.com/528.html
For further guide on setting up your VPS please contact on telegram - @holyoysters